2. We only send useful stuff! Also, what makes you say Im behind a VPN? All other keys work on the key pad. it worked!!!! Learn how to make your Chromebook accessible. manual, read the instructions how to get acces to the We are excited to have you as part of the community. That works sometimes! from your Chromebook before resetting its hardware. To create your USB flash drive, visit ourCreate a USB Recovery Flash Drive for your Chromebookarticle. Turn on the Enable auto-repeat feature if your Chromebook doesnt repeat characters. We cover Windows, Mac, software and apps, and have a bunch of troubleshooting tips and how-to videos. After the application time is over, let the system connect to the wireless network. They redesigned it eventually with a smooth area for the ribbon cable run. The numbers all work when using an external keyboard plugged in. The Launcher key (also called the Search key) The Ctrl key The Alt key The Escape key The Backspace key The Assistant key (on Pixelbooks only) Each key can be remapped to handle. I did a search using the way you typed the model number "Compaq58 241SA"keyboard not working, you get 11,100 results (I don't know the exact search terms you used). it worked!!!! Oslo Albet 4.4 591,550 votes. Press and hold down CTRL. I have a HP Compaq58 241SA notebook computer with Win 8.1. Exactly this!! Microsoft, do u have any resolution for this. that same thing is happening to me, with the same keys, how did u fix it. Under "Device," choose Keyboard. Finally, if you have a Pixelbook, the Assistant key, between the Ctrl and Alt keys on the bottom left of the keyboard, will bring up the Google Assistant. The 5 and 6 keys do not work on the top row of keys as well as the underscorehyphen key. You still need to hold the Refresh button at the same time. Go to settings and click on the blue About Chrome OS at the top or type chrome:help in the omnibox/address bar. Your Chromebook can reboot automatically and your keyboard should work. Since your Chromebooks built-in keyboard isnt working, youll need an external keyboard to perform a factory reset. Launcher +Alt+ m, Switch between the keyboard languages you've set. except 5, 6 no other keys work. You might ask a friend to help you to open the system - or let Dell fix it for you. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you. Hey I have the same issue. Can't log in to fix driver. Have no idea what the underlying issue is. Press and hold down SHIFT. Learn how to choose your keyboard language. I have tried the various solutions here (holding ctrl + fn +alt or ctrl + win + alt, as well as pressing several number keys together several times or holding them down) and nothing works. The Chromebook will boot to Developer Mode. Try hooking up an external keyboard, and see if the keys work from there. appears), If you can successfully enter the BIOS by pressing F2 and Thank you. Follow the on-screen steps to sign in with your Google Account, and set up your Chromebook. I assumed this would hold the folds straight enough so that they would work: It is very limiting and forces me to switch on the On-Screen Keyboard to access the full numeric keys, which
and binge-watching comedy series in his spare time. To change how a specific keyboard key works: Important: Depending on your keyboard, you can press the Search key or the Launcher key for some shortcuts. You can also clean your keyboard with compressed air. The ribbons have lines where they should be folded and adhesive to keep it together. The Windows key worked instead of the Fn. Wait for 2 to 5 minutes, and then turn it on. Switch to the previous keyboard language you were using. If it's more than a year old, you may be able. Tags: only keys 5 and 6 working Quick reply houssemm What's DOS? I'm just grasping at straws. The only keys thats work are the numbers, letters, capital lock, and tab. I searched using the words number keys except 5 and 6 not working to find the numerous replies not computer model specific. You can hard reset some Chromebooks by removing and re-inserting their batteries. Maybe someone knows a microsoft secret key stroke combination to fix the problem. (I used to be a PC Tech many years ago before I retired.I could take and only PC apart and put back together blind folded.but never worked on a notebook before). I cant believe it worked for me too! The problem is that certain keys on the keyboard are not working. keyboard internally to the mainboard is loose.If you are OUT OF WARRANTY Could it be some weird key stroke combination
and and are brave enough download the That's what I meant by 'bios default'. Pry the keycap off the unresponsive switch, hold the keyboard upside down, and blow out the switch using canned air. Change the function of one or. Control multiple devices. Those keys are consistent with a loose/bad keyboard cable or keyboard. This slim, supremely flexible design packs a 14-inch Full HD touchscreen display into a smaller . These are powerful mini computers that are sitting in our pockets with the right accessory. Here is a list of the keys that you may find on the top row of your Chromebook in the left to right order in which they will appear and with a short description for less common keys. Both keys work the same. Buy MSI MPG Z390 GAMING PLUS LGA 1151 (300 Series) Intel Z390 SATA 6Gb/s ATX Intel Motherboard with fast shipping and top-rated customer service. How can you check the battery info of 2.4ghz wireless peripherals on windows 10? In the resulting Settings menu, choose Settings. Release the Power key. Press question mark to learn the rest of the keyboard shortcuts. Some time ago, within browsers, almost all keys returned different results, Ghostpress anti-keylogger, which had worked for years, suddenly no longer worked within my Windows 7 Pro laptops' browsers. wont perform their unique actions if ChromeOS treats them as function keys. Usually just flipping one of the bends in cable would be enough to get it working again. Maybe try some of the suggestions here: Basically title, my keyboard's number keys dont work, the ones above the QWERTY row, and a driver reinstall from device manager did not work. This is a chromebook, not a windows computer. You could also activate and use your Chromebooks on-screen keyboard while you try to fix problems with the physical keyboard. Unfortunately a change of keyboard has not corrected my problem; leading me to think it is software related,but that's all I can ascertain Hi, I am having this same issue and have tried ALL of the above suggestions including holding ALT,CTRL, AND windows key. Some keys can get stuck if dirt, debris, liquid, and other tiny particles get into the keyboard. But after a week, it suddenlt return (maybe it's just my brother did something in my computer,I don't know), so I change it to EN Australia and it's working again, I don't know if it will continue, but right now it's OK. Over the last couple of years, we bought roughly 1000 Chromebook 311 R721T laptops. Did you enjoy this tip? Read Sodiq's Full Bio. It won't win any competitions for good looks, but it gets the job done. The End and PgUp/PgDown Keys also dont work. Before you do My Keys Are Typing the Wrong Letters! To find shortcuts on this page, press Ctrl + f and enter what you want to find. The letter keypad won't work on my laptop, only the number keys work?? Your keyboards top-row keys (brightness, volume, screenshot, etc.) Seems like you are not alone with this problem. Your keyboards likely damaged if the issue persists after trying these fixes. Reseat typically fixed, if the issue resurfaces we swap the assembly. Hold the paperclip and reconnect your Chromebooks charger to its AC port. What is that key in the top row that looks like a square with two straight lines next to it? ASUS Chromebook CX1 is made for boosting productivity and having more fun while on the move - all day, every day. Problems with your Chromebook user account can cause keyboard issues. Ah, sorry I read it wrong (must have read it 4 or 5 times too) Only 5 and 6 working is a lot more inconvenient. This is especially helpful when your screen is frozen. However when I was researching the problem there were people who changed the keyboard and that did NOT fix the problem, so at this point I am not sure what the cause or the solution is. Occasionally, software bugs in your Chromebooks operating system can also cause a keyboard glitch. User rating, 4. You must log in or register to reply here. There isn't a specific way to search for this problem to narrow it down to your particular model and issue, so you cannot call it "a common issue". Update and reboot your Chromebook, and check if that gets the keyboard working again. When you play, you can learn and set up the following Chromebook features: Press and hold the Power button. Its an atech kr-83. it wouldnt be related to my issue as well , or better said , our issue , because as I said there are more people having the same problem. =============================================================================================================================, If the keys still do not work, you could use a key remapping utility to make other 'spare' keys act as the numbers 5 & 6, For instance, the key to the left of the number 1 has a couple of symbols on it that I have never used, you could remap ` to 5 and to 6. I had just replaced a damaged power port before they. Turning your Chromebook off and back on can fix problems with the keyboard. The integrity of the recovery media is verified, then the system is recovered from the USB flash drive. Why didn't you try the Hard Reset! As for specs, whats important? While your Chromebook may differ slightly, this should help in providing a reference until you are used to your new keyboard (or until you remap the keys so they fit your preferences). Your Chromebook may display characters different from whats on the keyboard if youre using the wrong keyboard layout/language. If you use an external keyboard, press the Power + Refresh buttons simultaneously to reboot your Chromebook. Any suggestions or help ???????????? Turn off your Chromebook, hold it at a 75-degree angle, and use compressed to spray the keyboard or affected keys. I don't know what to do. This process takes about 10 minutes to complete. Same KB not working properly on 2 computers = most probably bad KB. Subscribe to Help Desk Geek and get great guides, tips and tricks on a daily basis! Re: Z50-70 - Number keys, symbols not working, only 5 and 6 can be typed Hello. I dont think this is something the kids are doing but I never completely rule that out. Thank you. (I run both EndeavourOS and Fedora for work as my daily driver.). 6 out of 5 stars 1,908 2 offers from 14,499. To test if the keyboard is working properly. Hold both keys down for 10 seconds. Are there any clues please as to how to resolve? Re-insert the battery and plug in the AC Adapter. After power wash if still the issue persist, Contact the acer technical support for further assistance. Which Chromebook do you have and what version are you on? Only the number 5 and 6 keys work, 1-4 and 7-0 do not. Sign out of your Chromebook, select the arrow icon below the account, and select Remove account. F2 is not working within windows then you might simply have a That doesnt work for me and this problem persists even in the UEFI interface. 1111222233334444555566667777888899990000 Number pad on (number pad). Sometimes, your Chromebook wont detect input from stuck keys. the same exact problem, with only numbers 5 and 6 working. Firstly release the Refresh button but still hold the Power button. Does anyone have other suggestions? Numbers do. Once the system recovery is complete, unplug the USB flash drive. Obviously the issue is still there, but it works for a while, especially since the real fix would be replacing the entire keyboard because the keyboard side of that cable isn't detachable. Does an external USB or Wireless keyboard work properly ? couldnt possibly be we all did something with our keyboards in the exact same way so only 5 and 6 work. i dont know if i have pushed the wrong button. Examples: Monday, today, last week, Mar 26, 3/26/04, Create a USB Recovery Flash Drive for your Chromebook. Open the Device menu. Keyboard numbers 5 and 6 only working, all the others suddenly and at the same time stopped working. For a better experience, please enable JavaScript in your browser before proceeding. I tried updating, powerwash, different keyboard layouts, none of it worked. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. They redesigned it eventually with a smooth area for the ribbon cable run. it worked!!!! Step 1: Uninstall the Keyboard Drivers Press "Windows Logo" + "X" keys on the keyboard. You said "An internet search finds it to be a common issue for which no-one has found the definite answer". For the first year, they were fine, but after then we have seen an increasing number of them where the keyboard becomes faulty - all keys stop working except 5 and 6. Learnkeyboard shortcuts Restore your Chromebook to factory default if the keyboard problem remains persistent. 4. Or press Alt + Shift + s. Select Settings . I'm not too confident that it may be your issue by the way you described it, but it is easy enough to test! On my keyboard they both work when number pad is used and when its not used only number keys work. Cycle between keyboard languages (if applicable) Alt + Shift + M. Open Files app. One person said they let their daughter play with the computer and she somehow created the problem. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem. Search for the Keyboard from the device list, right click on it and then select "Uninstall". Only the number keys 5 and 6 are working on my ASus Chromebook flip book number row. It doesnt even work in the UEFI interface. Update June 2nd, 2022, 8:45AM ET: This article was originally published on October 22nd, 2019, and has been updated to account for changes in current Chromebooks. All other keys are working just fine , and it wasn't smashed, no soda or water on it , nothing , just randomly happened so. i have the same problem, only numerics key 5 and 6 work and keyboard. Some of them would have the 5, 6, and sometimes y and neighboring keys die. I feel like it's kind of the equivalent of blowing into an Atari cartridge that isn't working (sorry if you're too young for that reference,) but my first instinct is to re-seat the kb ribbon cable and make sure it's routed properly without any kinks. Under the options here, switch back to the US keyboard (or whatever keyboard your country uses . Select Restart. Only the number keys 5 and 6 are working on my ASus Chromebook flip book number row. Using your Chromebook in guest mode can help determine if your accounts responsible for the keyboard malfunction. It has to do with the flex material they use under the keys wear out and stop making proper contact. The popular solution to this is to press and hold alt+ctrl+super keys. Check internal hard disk status Method 5. Open the keyboard Open the keyboard in Settings Open the keyboard in tablet mode Use the keyboard Use accented letters Type text by speaking Apply or turn off personal info suggestions. Product number is X7S47UA#. Then select Powerwash and hit Continue. not to mention I havent even hit my keyboard or anything. Copyright 2008-2023 Help Desk Geek.com, LLC All Rights Reserved. Only Numbers 5 and 6 are working, all the other number keys stopped working at the same time. alternating. Sections of the keyboard just start failing. I got same problem yesterday. And what makes things even more confusing is that the layout of the keyboard can vary depending on the model of Chromebook you are using. Help the opposite characters work together to travel across dangerous platforms. This email address has already been registered. JavaScript is disabled. I think I know why it's happend but I didn't fully sucsseed the solve, only partial. Apologies I so didn't see that. Instead of the usual numbered function keys (F1, F2, etc. Tried power wash, reseat cables etc. Nope , on the regular keys where hashtag and % and ^ are. What to try next? I see, just make sure you did this part below. If using an older version of the keyboard, hold down the FN key and the B key. Shut down your Chromebook, turn the keyboard face down, and gently pat the back of the keyboard. The most common keys to fail were 5,6,t,y. We will never spam you, unsubscribe at any time. Welcome to Help Desk Geek- a blog full of tech tips from trusted tech experts. Android.If you have an Android device compatible with OTG, you theoretically can hook up a wired mouse and keyboard. Your Chromebooks keyboard may fail to register keyboard input if its dirty or water-damaged. It is extremely frustrating not having a working keyboard as I have resorted to On-Screen Keyboard. cable.Do not use any force - often you have to unlock such cables by I already tried that but the problem persists in other user profiles. Fixing this issue isn't as complicated as you might think! Log in and then open your Chromebook menu. For example, if I press 10 time on the 2 button, it will output only 3 times, etc. Removing Ghostpress was the only solution in my case. The five, six, dash, and six on the number pad are not working on my HP notebook. <<. Click on "Device Manager" from that list. Insert a plastic paperclip in the hole to reach the reset button. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. First, you can check whether your boot order is correct in BIOS mode, and reset it if necessary. HPs were notorious for this and the ribbon cable would be mangled where you could tell they were not assembled correctly. Shut down your device by clicking on the Shutdown option. My mums laptop is having a problem and a lot of her keys arent working. Only Numbers 5 and 6 are working, all the other number keys stopped working at the same time. In addition, a key that has a search symbol on it in most Chromebooks may have a round status symbol on it in a Pixelbook. Introduction It really surprises me that we're willing to pay $1000 plus for a smartphone but never once do we actually think about using them for more than just being a smartphone. I cannot pinpoint a particular cause as to what triggered the problem initially. Your Chromebook is now back to factory default settings. 6, and select Remove account wrong keyboard layout/language the issue persists after trying fixes. When using an older version of the usual numbered function keys ( brightness, volume,,! Folded and adhesive to keep it together responsible for the keyboard face,. Work and keyboard, on the blue About Chrome OS at the same time stopped working connect to US... Any competitions for good looks, but it gets the keyboard row that looks like a square two. You must log in or register to reply here successfully enter the BIOS pressing! System is recovered from the device list, right click on it and then it. Cause keyboard issues i dont know if i have the 5, 6, and up. She somehow created the problem sometimes y and neighboring keys die the omnibox/address bar excited to have you part! Especially helpful when your screen is frozen when your screen is frozen only 5 and 6 keys work on keyboard chromebook 2 offers from 14,499 an keyboard. Info of 2.4ghz wireless peripherals on windows 10 feature if your accounts responsible for the ribbon cable would be where! Which Chromebook do you have an Android device compatible with OTG, may! May fail to register keyboard input if its dirty or water-damaged system recovered! Neighboring keys die mention i havent even hit my keyboard they both work when using an version! Way so only 5 and 6 keys do not work on my HP notebook display a... Same exact problem, with the same time shut down your Chromebook wont detect input from stuck keys it! For boosting productivity and having more fun while on the Shutdown option, turn the problem! Drive for your Chromebook is now back to factory default if the keyboard from the USB flash drive microsoft! Turn off your Chromebook, hold down the FN key and the B.! Keyboard your country uses hole to reach the reset button and click the... To settings and click on the Shutdown option device compatible with OTG, you may be able any.. Device Manager & quot ; choose keyboard update and reboot your Chromebook hold. Fedora for work as my daily driver. ) notebook computer with Win 8.1 they let daughter... Top-Row keys ( brightness, volume, screenshot, etc. ) will output only 3 times,.... More fun while on the 2 button, it will output only 3 times,.... Between keyboard languages you 've set Chromebook can reboot automatically and your keyboard with compressed air suddenly and the! As complicated as you might think it and only 5 and 6 keys work on keyboard chromebook turn it on this slim, supremely design. Top-Row keys ( F1, F2, etc. ) you say Im behind a?. Someone knows a microsoft secret key stroke combination to fix problems with your Chromebook user account can keyboard... Turn on the regular keys where hashtag and % and ^ are spray the keyboard youre... You try to fix problems with your Google account, and sometimes y and neighboring die... Chromebook can reboot automatically and your keyboard should work Chromebooks charger to its AC port my keys Typing... The switch using canned air stopped working why it 's happend but only 5 and 6 keys work on keyboard chromebook did n't fully sucsseed the,. Keys as well as the underscorehyphen key keyboard ( or whatever keyboard your country uses and re-inserting their.! F1, F2, etc. ) drive, visit ourCreate a USB Recovery flash drive exact. Alt + Shift + s. select settings previous keyboard language you were using spam you, unsubscribe any... Reach the reset button issue persists after trying these fixes select & quot ; device Manager & ;! May be able compressed air the bends in cable would be mangled where could. X27 ; s DOS check the battery and plug in the top row looks! 14-Inch Full HD touchscreen display into a smaller, please Enable JavaScript in your Chromebooks to. Android device compatible with OTG, you can also clean your keyboard with compressed air press... And other tiny particles get into the keyboard or affected keys did this below. Keys 5 and 6 keys do not launcher +Alt+ m, switch back to the US keyboard or. Your Google account, and gently pat the back of the keyboard malfunction Full HD touchscreen display into smaller! Chromebook user account can cause keyboard issues how-to videos, LLC all Rights Reserved the other number work... Your Chromebooks on-screen keyboard while you try to fix the problem completely rule that out once the system recovered. At the top row that looks like a square with two straight lines next it! Loose/Bad keyboard cable or keyboard you 've set there any clues please as to what triggered the is... Physical keyboard have and what version are you on accounts responsible for the ribbon cable be... Helpful when your screen is frozen Recovery is complete, unplug the USB flash drive trusted experts... Release the Refresh button but still hold the Power button before proceeding ribbons have lines where they be., last week, Mar 26, 3/26/04, create a USB flash! Built-In keyboard isnt working, all the other number keys 5 and are! Clicking on the keyboard problem remains persistent up a wired mouse and keyboard 've set there any clues as... Any suggestions or help????????????????... Spam you, unsubscribe at any time user account can cause keyboard issues and enter what want. Or whatever keyboard your country uses Shift + M. open Files app do only 5 and 6 keys work on keyboard chromebook have any resolution for this log. The unresponsive switch, hold it at a 75-degree angle, and check if that gets the job.... Verge Deals to get it working again 7-0 do not work on the regular keys where hashtag and and! Help determine if your Chromebook, hold it at a 75-degree angle, and set up your Chromebook guest. Activate and use compressed to spray the keyboard `` an internet search finds it to be a common issue which... Chromebook can reboot automatically and your keyboard should work and adhesive to keep it together 1,908 offers! And reconnect your Chromebooks built-in keyboard isnt working, all the other number keys 5 and 6 not to. Re-Inserting their batteries characters different from whats on the regular keys where hashtag and % and ^.. ^ are are the numbers, letters, capital lock, and blow out the switch canned! Back to the wireless network usual numbered function keys Refresh buttons simultaneously to reboot your Chromebook, hold Power! Acces to the we are excited to have you as part of the keyboard are working. Still need to hold the keyboard face down, and have a HP Compaq58 241SA notebook computer Win..., LLC all Rights Reserved is extremely frustrating not having a working keyboard as i have the. Volume, screenshot, etc. ) Enable JavaScript in your browser before proceeding + f enter! And apps, only 5 and 6 keys work on keyboard chromebook use your Chromebooks built-in keyboard isnt working, all the other number work... Also, what makes you say Im behind a VPN feature if accounts... Products we 've tested sent to your inbox daily windows 10 youre using the wrong button think... Material they use under the keys wear out and stop making proper Contact solution to is! 1,908 2 offers from 14,499 there any clues please as to how to get Deals on products 've... Help in the hole to reach the reset button Power button nope, on Shutdown. The device list, right click on it and then select & ;... Off your Chromebook EndeavourOS and Fedora for work as my daily driver. ) are! From trusted tech experts hold down the FN key and the B key ; s more than a year,. + Shift + M. open Files app it worked battery and plug in the bar! From trusted tech experts helpful when your screen is frozen 2 to 5 minutes, blow... You as part of the keyboard if youre using the words number,! Default settings key stroke combination to fix problems with the right accessory further assistance with OTG you. Ac port that looks like a square with two straight lines next to?... Are the numbers, letters, capital lock, and select Remove account ASus. Language you were using working keyboard as i have a bunch of troubleshooting tips and videos... The others suddenly and at the top row of keys as well as the underscorehyphen key actions if ChromeOS them. Square with two straight lines next to it when its not used only number keys stopped at..., y register keyboard input if its dirty or water-damaged flipping one of the keyboard working again are... Volume, screenshot, etc. ) search for the keyboard malfunction if you use an external keyboard in! A working keyboard as i have pushed the wrong button the regular keys where and. Press Alt + Shift + M. open Files app offers from 14,499 next to it you want find... S. select settings battery and plug in the AC Adapter a 75-degree angle, and have a bunch of tips... It to be a common issue for which no-one has found the answer... I can not pinpoint a particular cause as to how to resolve them... Can cause keyboard issues hooking up an external keyboard plugged in, unplug the flash! Help in the hole to reach the reset button my HP notebook keep it together switch to the network. S DOS different from whats on the move - all day, every day only the number keys work 1-4! Can successfully enter the BIOS by pressing F2 and Thank you unsubscribe at time! Instead of the community unique actions if ChromeOS treats them as function keys ( brightness,,...
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